Privacy Policy

Last updated: 2025-01-15

1. Introduction

This Privacy Policy describes how we collect, use, and share your personal information when you use our platform. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

Information you provide:

• Account information (name, email, password)
• Organization details
• Payment information (processed by Stripe)
• Content you create or upload

Information collected automatically:

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain the service
• Process payments and manage subscriptions
• Send important notifications and updates
• Improve the service and develop new features
• Protect against fraud and abuse
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — Hosting, payment processing, email delivery
• Legal requirements — When required by law or to protect our rights
• Business transfers — In connection with a merger or acquisition

5. Data Security

We implement industry-standard security measures including:

• Encryption at rest and in transit (TLS 1.3)
• Row-level security for multi-tenant data isolation
• Regular security audits and penetration testing
• Access controls and authentication mechanisms

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data in standard formats
• Opt out of marketing communications

8. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand usage patterns. You can manage cookie preferences through your browser settings.

9. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

12. Contact Us

For privacy questions or concerns, contact our Data Protection Officer at privacy@example.com.